SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Good set, colors for all occasions. I liked the texture of the lipstick and its pleasant scent. It doesn't dry out the lips, which is especially important in winter. Very nicely packaged. Beautiful red shades. The pink is perfect for everyday use.
I bought these little bags with lipsticks of different colors for myself and my daughter. We are thrilled! We've never had such original sets before, and the quality of the lipsticks is excellent!
I really liked the lipsticks; the texture is very good. I've tried each one, and they look beautiful! The purse-case is cute and fits in my main bag, so I can take it to events. Thanks :) Now I've solved the Christmas' gifts for my friends.
Wonderful set! To my surprise, all 4 colors suited me, and I change them day by day. They apply well, don't clump, and feel nice on the lips. And the mini-cosmetic bag format is very cool. Now I don't have to search for different lipsticks in my bag; they're all in one cosmetic bag that hardly takes up any space! Thank you!
I ordered these lipsticks for myself, drawn by the unusual packaging and shades that I love. The lipsticks turned out to be wonderful. So far, I've tried the pink and red ones; the tones apply evenly, are long-lasting, and most importantly, the packaging is convenient. Thanks to the seller for the fast delivery and quality packaging.
I bought this as a gift for my wife, but my daughter ended up taking it for herself, so I'll have to buy another one 😄. The packaging is really good. The quality of the lipstick case is top-notch! My ladies really appreciated the quality of the lipstick itself! With Christmas coming up, this solves the gift dilemma. Highly recommend.
I'm really pleased with this purchase. The lipsticks have a charming pattern and the case is cute. The colors are amazing, feel great on, and last all day without smudging.
I am enamored with the color selection.
I didn't realize the lipsticks need to be kept in the purse, which doesn't have separate lids. The colors are nice and long-lasting.
I liked the lipsticks and the shiny purse container. Though it seems more suited for teenagers, the lipsticks have beautiful colors and make lips smooth.
The container is so cute, housing nicely sized lipsticks in great colors and textures. It's an adorable package and a great value for the price.
I bought one for myself and another as a gift, and both were a hit. It's great for a wide age range. The case is compact, with a handy chain that doubles as a bracelet.
This product exceeded my expectations, really innovative and cool.
I'm in love with this lipstick bag! The bag itself is adorable and the lipsticks are equally beautiful.
This set is an ideal gift. The purse is eye-catching and the lipstick quality is impressive, lasting for hours.
My daughter is overjoyed with this product! The lipstick shades are gorgeous and it's a convenient size for her to carry around.
The set is nice, but the colors aren't as intense as advertised.
This purchase is totally worth it, despite the slight smushing of the lipstick. The overall beauty from the packaging to the shades is stunning.
I'm a big fan of this product. The lipsticks are beautifully patterned, the case is adorable, and the color stays on all day without smudging. It's a definite repurchase for me!
Absolutely gorgeous! Both the shades and the packaging have won me over.
This is a must-have! It's compact for larger bags, and the lipstick mechanism is satisfying. The formula is wonderfully hydrating.
I'm thrilled with this set! The craftsmanship is impressive, and the lipstick's pigment and longevity are commendable. The etched designs add a special touch. It's a wonderful gift option and possibly a collectible. I wholeheartedly suggest it.
The beauty lies in simplicity, and this petite lipstick purse is a testament to that.
It's a purse essential – so adorable, and the lipsticks come in beautiful shades.
I gifted this set and it was a hit. The packaging charmed the recipient instantly.