SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
While it may not be the sturdiest shelf out there, it's excellent value for the money and quite attractive.
An excellent product, earning a perfect score from me.
While the shelf functions as intended, it tends to be unstable when not loaded with items.
The assembly process was straightforward. The kit includes an Allen wrench, though I opted for a screwdriver fitted with hex bits for convenience. The package contains two wooden boards of decent quality, four sturdy metal frames, four metal clasps for joining the shelves, eight hex screws (four per shelf), and four strips of felt sticky pads to serve as feet. The shelf was a tad unsteady, so I applied a double-sided pad under one corner and topped it with a felt pad to stabilize it. Now, it no longer rocks. Considering its price, quality, and functionality, I rate it 5/5.
Ideal for our office needs, fitting perfectly.
I purchased these shelves for my sibling's bathroom plants, preventing clutter on the counter. These stylish shelves are a fantastic addition, highly recommended for their aesthetics and functionality.
Assembly was quick, taking roughly 15 minutes. It's not meant for heavy items, but it serves its purpose well.
These shelves are an ideal addition to my desk, providing extra storage without overwhelming the space. Their size is just right.
It's simple to put together, sturdy, and has a charming appearance.
This shelf is exactly what I needed for my space – a perfect fit.
In search of a compact shelf for my work desk, I stumbled upon this gem. Despite its small size, it accommodates my fly tying materials and tools effortlessly. It's surprisingly sturdy. While assembly was straightforward, the provided instructions—a single photo—left a bit to be desired. Though it was easy enough to figure out without detailed instructions, a more comprehensive guide would have been appreciated.
I dedicated careful attention to assembling this piece to ensure it was perfectly aligned. Nevertheless, it doesn’t sit completely flat on the table without a slight movement. Comprising two pieces of plywood and two aluminum supports, its appearance is rather charming once assembled. I appreciate its size, slightly larger than my previous purchase, which suits my needs well. However, when I had a fan running on the same table, the slight unevenness caused it to vibrate, amplifying the noise due to its metal legs.
This was a fantastic buy; it was easy to assemble and is perfect for organizing my son's room.
This shelf has made my desk incredibly organized. It arrived on time, the instructions were clear, and it feels sturdy—definitely a great value for the price.
The shelf is quite appealing! It accommodates a considerable amount of items and is great for organizing space. The assembly might require a bit of effort, but it's manageable.
The racks are not only easy to install and sturdy but also enhance the look of the space, providing additional storage. I recommend them!
I chose this as a gift for my daughter. It holds all her essentials and looks great.
It's performing well.
This shelf is made of great material, and its assembly was a breeze. It's a fantastic addition to my small desk, creating additional space effectively.
I'm quite pleased with this shelf; it introduces additional vertical storage to my desk, which lacks built-in shelving. Assembly was a breeze, complete with a bracket for joining the two shelves, which can also be separated into two individual units. Once assembled, the shelf is sturdy and features an industrial design with wood and metal elements. Although some welds could be neater, the black color conceals most imperfections. However, I found the clip system for uniting the shelves somewhat restrictive since it requires disassembly with a screwdriver for any layout changes. A more adaptable design would be preferable.
Assembling this shelf was fairly simple, even though it only came with a picture for instructions. It's a nice-looking shelf that holds up well under weight. It perfectly meets my needs, and I'm quite satisfied with it.
The shelves are slim, and one of them is noticeably uneven and slightly wobbly. Their size and narrow width limit what can be placed on them, though one of the shelves feels robust. If both shelves are stable, they offer a convenient space-saving solution.
This shelf has been a great addition to my workspace and was straightforward to assemble. I highly recommend it.
The shelf is slightly unstable, and I wish the shelves offered an extra inch of depth for more storage space. However, it serves as an adequate two-tier shelf unit for basic needs.
The shelf adds a nice touch to my desk, though it was somewhat challenging to assemble solo.