SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I acquired a set of these lamps and am thoroughly impressed by their sturdiness and how well they complement our furniture. I'm very satisfied and would definitely consider buying them again.
The beauty of this lamp captivated me, leading me to purchase the taller, floor lamp version a few months back. Delighted with that purchase, opting for the table version for another area was an easy decision. This variant was practically ready to use straight out of the box. I highly recommend these lamps for their durability, beauty, and functionality.
This lamp is both gorgeous and robust, matching perfectly with our existing floor lamp, living room stairs, and color scheme.
This lamp is far from cheaply made. It's incredibly sturdy and simply beautiful.
Its unique appearance and solid construction add weight, ensuring stability against any accidental nudges from pets.
These lamps are lovely, standing tall and enhancing any room's aesthetics.
My lamps are a delight! They arrived on schedule, were well-packaged, and assembly was a breeze. They seamlessly blend with my decor, and I love their look.
I'm really pleased with these lamps; they arrived well-packaged and were a breeze to set up. The quality is outstanding, and they look fantastic in my spare room. A truly satisfying purchase.
I adore my rustic lamps; they're a perfect match for my bedroom's decor. Easy to assemble and an excellent value for the price.
These lamps are absolutely stunning, offering bright light that perfectly complements our decor.
The lamps are nice, though the 'wood' color varied between them (one being lighter).
These lamps have my heart!
Normally, I shy away from writing reviews, but these lamps compelled me to share. They're effortlessly beautiful and simple to assemble. If you're hesitating about these lamps, don't. They're absolutely worth it and I simply adore them.
These lamps are a perfect match with my bedroom furniture, as if they were designed for my nightstands. They blend so seamlessly it's as though they were a natural extension of the furniture.
My lamps are just as they were described and I'd recommend them to anyone. They were also delivered promptly.
They bring me joy every night at bedtime. Absolutely amazing!
This was exactly what I was searching for! Fits perfectly in my living room and the quality is superb.
These were precisely what I wanted for my den; they look fantastic. I do wish they were touch lights, but aside from that, I'm very happy with them.
These lamps are a great addition to my bedside tables, boasting very good quality. I highly recommend them.
This product is both attractive and of high quality.
These stylish lamps look incredible and are a fabulous addition.
They turned out to be taller than expected but are still absolutely beautiful and of great quality. I adore them.
The lamps are true to their pictures, easy to assemble, and were securely packaged.
These lamps are as beautiful as described, featuring a sturdy base and well-crafted shades. They've become a great addition to my living room.
I'm completely taken with these lamps; they're very pretty and add a wonderful touch to any room.