SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These lamps surpass their pictures in beauty! I'm totally in love with them.
This lamp is not only beautiful but also of great quality. It has truly elevated the elegance of our home.
After eyeing these lamps for quite some time, I finally took the plunge. I'm so delighted with my decision; the lamp is absolutely fantastic, enhancing my bedroom with its classy look and excellent lighting.
They were impeccably packaged upon arrival, making assembly a breeze. The quality of the product is top-notch, with no flaws whatsoever, functioning beautifully and enhancing our space with their stylish appearance.
I'm incredibly pleased with this lamp. Its high quality and sturdiness make it appear very luxurious, and it provides excellent lighting. I highly recommend it.
These lamps caught my eye, so I ordered a pair. Their quality is immediately apparent. However, I was disappointed to find a scratch on one lamp's base right from the start, which must have occurred prior to shipping given the otherwise adequate packaging. For lamps of this quality and price, I expected flawless condition. Aside from that, they're excellently crafted.
These lamps look fantastic, featuring two distinct wood tones that have garnered much admiration from guests.
In search of a lamp that was out of the ordinary, this one caught our eye. Its brown color blends perfectly with our great room's decor, and it's very well-constructed. It has received numerous compliments from visitors. We're very satisfied with this purchase.
Acquiring this lamp for my office was a decision to refresh the room's look, and it certainly did the trick. The pull chain is a feature I particularly enjoy, but the real highlight is the stunning metal shade. It's a beautifully designed lamp that I would highly recommend.
It's rare for me to find lamps appealing; in fact, I often find most lighting to be quite unattractive. However, this lamp caught my attention, convincing me it might be the only lamp I'd genuinely like. So, I purchased it, finding the perfect spot for it in my family room. It has become the ideal addition, contributing to the room's cozy ambiance.
This lamp is the epitome of cool. It consistently earns compliments for its style and versatility. It's an investment that's thoroughly justified.
I'm absolutely enamored with these lamps!
Having purchased this lamp a few months ago, I'm completely satisfied with it. It lives up to its promises, leaving me without any complaints.
This lamp is both beautiful and sturdy, fitting perfectly in its space.
It's very solid and eye-catching!
It not only looks great and functions perfectly but also comes with an extra-long electrical cord, eliminating the need for an extension.
This lamp is simply breathtaking!
Falling in love with my lamps was inevitable. They're fantastic and always garner compliments.
A gorgeous addition to any bedroom, enhancing its beauty.
This lamp is nothing short of fabulous.
It's very well constructed and heavy, which I absolutely love.
These lamps are as beautiful in person as they are in the picture, well-crafted with a nice dual bulb feature, and arrived punctually.
Exuding beauty and sophistication, this lamp is built to last.
This lamp is both fun and functional, truly a work of art.
This lamp has perfectly met my needs. It's a standout piece, unique and beautiful, and extremely well-made. For those handy with repairs, the light sockets are easily accessible for any necessary replacements, adding to its practicality.