SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm absolutely thrilled with this lamp; it's of excellent quality and stunningly beautiful! It was packaged securely, arriving without any damage. The assembly instructions were included and easy to follow. A huge thanks to the seller, definitely a 5-star rating from me!
This lamp is precisely what I was searching for. I'm extremely pleased with it.
This lamp is not only beautiful and stylish but also well-crafted. It was packaged securely and arrived swiftly. Figuring out the lampshade assembly took a moment—it simply needs to be reversed. I absolutely adore this lamp!!! A big thank you to the seller for such a gorgeous piece!
This is a quality product, high in quality.
This lamp is stunningly beautiful.
The lamp's beauty, style, and craftsmanship are top-notch. It came in secure packaging and was delivered promptly. Assembling the lampshade was initially confusing, but all it takes is flipping it inside out. I'm in love with this lamp!!! A heartfelt thank you to the seller for creating such a beautiful item!
It's simple to put together, and it's an attractive, quality product.
Having owned Stiffel lamps for years, I was on the lookout for something modern, stylish, and lightweight, and these lamps fit the bill perfectly. Standing about 20 inches tall, the shades are ideally shaped to spread light around my living room. I bought a pair to place on matching end tables and couldn't be happier with my purchase. Although these lamps do not feature 3-way switches like my old ones, it wasn't a deal-breaker for me. What I appreciate is their light weight, making it easy to dust the tables beneath them.
This lamp is lovely, and it looks fantastic.
It complements our wooden furniture beautifully - it's the right height for our pieces - practical - and it's priced reasonably.
It fits our decor seamlessly. We keep getting compliments on the lamps.
This light is just the perfect height and looks absolutely great!
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This lamp is absolutely perfect for our decor and where we needed it. Totally love it!
I was in search of a mid-century lamp made from real wood, and this one hits the mark. It features clean lines, the wood tones are beautiful, and the shade is a great neutral color. This lamp looks more expensive than it is, offering great value for the price!
The lamps are exactly as described. They're a perfect addition to our living room. I'm very pleased that the shades came pre-assembled.
These lamps look great for the price. They're sturdy, too.
The lamps fit our decor perfectly and are exactly as pictured and described. They represent great value for the money. Absolutely love them.
The lamps look nice. They're a great addition to our family "game room."
I adore the lamps and have received numerous compliments on them.
These lamps are beautiful. I've received lots of compliments. They complement the tables well, arrived quickly, and were well-packed.
Perfect for the bedroom nightstand. Easy to assemble and the perfect size. The shade is lovely.
I adore these lamps. They look perfect in my bedroom. The quality is excellent.
I spent days hunting for the perfect lamp for our guest room, but nothing stood out. Then I stumbled upon this lamp, and it was love at first sight. It just arrived last night, and we are over the moon. It's beautiful, feels substantial, is of great quality, and fits our room perfectly. It was slightly over my initial budget but absolutely worth it. This is a lamp we'll cherish forever. I appreciate that the shades can be used individually for different looks. It was very well-packed and easy to assemble... I can't recommend it enough. Having seen and owned it now, I'm surprised it's not priced higher!
There's so much to love about this lamp. It's incredibly sturdy, and the weighted pull chains are a fantastic touch. It's eye-catching, unique, modern, and artsy, blending seamlessly with a variety of styles.