SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Can we talk about convenience? Detangling has never been smoother plus that self-clean button saves time & effort.
This brush is not only aesthetically pleasing with its sleek design but also performs exceptionally well.
I have never used such an efficient tool when it comes to managing unruly tresses whether they are wet or dry! The 3D air cushion design is gentle on the scalp and promotes hair growth by stimulating blood circulation. Its sleek, ergonomic handle ensures a comfortable grip for precise control during styling!
Like this brush
I'm impressed by the ergonomic design of this brush; its comfortable grip ensures precision control during styling sessions. The striking colors are just an added bonus!
A perfect gift idea indeed! Stylish, practical and versatile for all hair types, I've already bought several as presents for friends.
The button pushes easily and makes cleaning my brush a hundred times faster. Plus, it untangles my hair quite well.
I loved it! Came in great condition and love the color!
If you're looking for an excellent gift idea then look no further than this fabulous brush that provides both grooming solutions as well as stress relief via scalp stimulation! With just one click all trapped hairs are pushed out making cleaning up afterwards practically effortless
A perfect gift! It's practical, stylish and so useful.
As a man with thick, unruly curls, finding an effective styling tool can be difficult. But this brush has made grooming so much easier thanks to its ergonomic handle which ensures precision control during styling sessions.
Love the vibrant colors and the effortless cleaning feature.
Bought two for myself because they're just that good! My granddaughter borrowed one & won't give back - she loves how gently it detangles her long locks.
The striking colors are an added bonus to this already amazing brush đ
The anti-static material of this brush is truly impressive! My hair used to be frizzy after brushing but not anymore! Now my locks are smooth and shiny all day.
A must-have detangler, works like charm!!
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No more struggling with hairs tangled around bristles - cleaning up after brushing has become so easy thanks to the one-key self-cleaning system
The purple color looks so chic! Adds an elegant touch to my vanity.
This brush has been an absolute game-changer in my daily grooming routine. It's so easy to clean with its one-key self-cleaning system - just push out trapped hair with a click! I've noticed less breakage since using this brush as it detangles without pulling at my strands.
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Fine quality
My kids absolutely love this brush too! They used to dread having their hair brushed because of the tugging and pulling but now they actually look forward to it. This versatile use makes it ideal for everyone in your family regardless of their age or gender!