SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Drop In To Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dropintoshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I absolutely love this product! It's efficient and the company offers excellent support, quickly responding to even the most unusual requests.
I'm so pleased with this product! All the accessories are fantastic and user-friendly. I've only had it for a few days, but so far, it's excellent. If anything changes, I'll provide an update.
I love how versatile this styler is, saving space while offering various styling methods. The blow-dry brush tool especially adds great volume.
The dryer works fast and effectively. The attachments are great and reduce styling time. It's ideal for shoulder-length hair, despite some limitations due to the cord length.
This tool has revolutionized my daily hair routine. It dries quickly and styles easily, offering a range of functions like curling and straightening. It's like having a professional salon at home.
The design and concept are similar to commercial automatic curling irons, but the price is unbeatable. The curls are beautiful, and the lightweight handle makes it easier to handle.
This set is fantastic. The large brush is perfect for my long hair, leaving it smooth and shiny. The attachments are simple to switch, and the brushes glide smoothly through my hair without tangling.
My 9-year-old daughter and I find this brush excellent for styling her long, loosely curled hair. It heats adequately and seems gentler than my older model, making it suitable for her hair.
The durability and quality of this Hair Comb are impressive. The "self Curlers" effectively curl the hair, and overall, I'm thoroughly satisfied with this product.
This set includes all the hair equipment you'll ever need, and it's the best of its kind.
I appreciate the inclusion of a diffuser and the quality of the brush attachments for blow-drying. They're very useful.
I am impressed by this styling tool. It's incredibly user-friendly and of excellent quality.
I've enjoyed using this dryer. It's especially effective for long hair and has significantly sped up my hair routine.
This device works well, though I wish it had slightly more power. It's suitable for most people and dries my children's hair efficiently.
Switching between brushes and irons is easy, and the set heats quickly. It's comfortable and powerful, and all parts are well-made.
Simple to use and leaves my hair feeling silky smooth.
This hair tool set is precisely what I was looking for. It heats quickly, is easy to use, and creates lasting curls. I highly recommend it!
This dryer works perfectly for drying my wigs. It's powerful and allowed me to style multiple wigs effortlessly.
This brush heats up quickly, is comfortable to hold, and seems to be of good quality. I recommend it!
The heat and quality of this product are outstanding. I highly recommend it.
This dryer seems great, but I haven't used it as it didn't come with attachments small enough for my hair.
It dries my hair quickly, and I like how the additional tools help style my hair.
They work excellently. I have nothing negative to say.
I appreciate the variety of tools for different hairstyles and its lightweight, easy-to-use design.
The drying power is impressive, and my hair feels great after using these styling tools.